Make sure you see RJ. He helped us out beyond belief.
We came in looking for modern, but rustic, accents for our living room, and he helps us find the perfect pieces. Even got something for my office.
I purchased a special order rug ($650) from Bliss based on the color sample from the store. When the rug came in and I got it home, it was nothing like the color I thought it would be. When I called the store and spoke with the Manager, Kathy, she was completely unhelpful and told me there are no returns on special order rugs. She did not apologize, was not empathetic at all, and was actually down right rude. I asked if I could exchange the rug for another rug that would be a better color match but she said no. Before this experience, I was so happy to find an alternative home furnishings store in Louisville. I will never shop there again after my experience with this purchase and their total lack of customer service.
Bliss Home is a US Home Goods Store based in Louisville, Kentucky. Bliss Home is located at 1108 Lyndon Ln, Louisville, KY 40222, USA.
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