Great service from Bruno De Pasquale (spelling?), who showed us options based on our needs. His sales approach was not pushy, and we walked away happy campers after finding just the right chairs for us. Bruno even took extra time helping me/us discover an eventual buy of a sofa suitable to our cottagy home. See you soon, sir! We highly recommend La-Z-Boy Furniture shop in Louisville. ☆☆☆☆☆
I asked why does the big green tag say $1,719 regular, on sale for $921? He said, well the other price is $1399.
When was this chair EVER $1719 in price? The top of the line model is $1719. This is the basic model, listed online at $1228 online. This chair was never a 46% savings, but at best a 25% savings.
Also, from my research, the online price is $1228 so buying it for $921 is a 25% savings.
Because of this, in my opinion, they are playing fast with pricing and stated savings for sale products.
The salesperson told me there is another price tag behind the green tag, that was the other price of the chair, the tag said $1,399, down from $1,719.
He said, do you want it? The price is $921.
I asked the salesperson, why would this chair be listed at $1719 when the basic model online is listed at $1228 online. The chair with the all the bell and whistles is listed online for $1719. This is the basic model, the original price on the green tag should say $1228.
Very nice associate, Bruno. Helpful with all our questions. Location very nice. Excellent experience.
Although, probably not for budget furniture shoppers, this place is great if looking for quality, comfortable seating arrangement furniture along with good customer service.
Online that chair lists for $1228 regular price for the basic leather model, which this chair was.
I went back to the store to find out why such a big difference in price of the store and online? Why is this chair being advertised with a 46% savings?
Shouldn't the big green tag say $1,399 on sale for $921? This is a 34% savings, not a 46% savings.
They have a chair with a big green tag stating regular price is $1719 but on sale for $921. Wow a 46% savings.
I then asked to speak with the manager, he told me the manager doesn't work on Saturdays, and instead gave me a card with the managers name on it.
Jason was very helpful and attentive. We appreciated his patience while assisting my mother-in-law find a lift chair.
I told him, you are advertising something as being a 46% savings when it, by your stores own admission, isn't.
I asked, why wouldn't the big green tag say $1399 on sale for $921? He said I don't understand.
I do not trust this store, they are dishonest in their business practices in my opinion.
Most recent visit to La-Z-Boy was during big Labor Day sale. Recieved excellent service from sales staff, even with the large crowd of customers. I was greeted promptly and given plenty of time to browse around to look at their selection. When next approached to provide assistance, I did not feel rushed make a sale, while also making sure all my questions were answered.
La Z Boy Furniture Galleries is a US Furniture Store based in Louisville, Kentucky. La Z Boy Furniture Galleries is located at 2921 S Hurstbourne Pkwy, Louisville, KY 40220, USA.
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