As a retail manager I appreciate outstanding customer service. Today I received just that!!! Willis Klein showrooms went above and beyond to help me with a special order. I will be a customer for life. They are outstanding!!!
Rude, condescending, and unhelpful. Absolutely terrible attitudes. Gorgeous products, but you definitely lost a customer due to your salespeople.
As a property manager, I will be taking my business elsewhere. Went in to look at bathroom fixtures for a 26 unit apartment complex and was treated with complete disrespect from the women working in the sales area. Acted as if I had no business being there, well I guess I don't now! Horrible attitudes
Very helpful staff that steered us in the right direction with an old door/lock.
I use Klein's for all my antique key replacements without fail. They even made a key for my 19th century safe! I can honestly say they have made hundreds of keys for me thru the years and they like me to challenge them! Thanks guys.
Willis Klein Locks Security is a US Hardware Store based in Louisville, Kentucky. Willis Klein Locks Security is located at 4041 Westport Rd, Louisville, KY 40207, USA.
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