I have worked with Davis Jewelers three times now to have jewelry custom designed and made. Each time, I have felt like they listened to my goals, understood my vision, and provided the best product with my budget. It always feels like I'm their 'only customer'. Thet are attentive and caring. Even when an issue occurred with the last transaction, they were open, accommodating, and went above and beyond to ensure I was happy with the final version of the ring. It's been 14 years now that I first chose Davis Jewelers, and I'm so glad I did. I've never, nor would I ever, choose another jeweler.
Although I have been in Louisville a short time, my husband has shopped here for years. My favorite gifts that i have received have been purchased at Davis Jewelers and every purchase of a gift for someone else has been a superb experience. I will keep enjoying doing business here.
Davis Jewelers is a great shop that puts their customers first, even other jewelry stores' customers. I bought a Tudor watch from another store out of town and Davis stepped up and helped me out when I had an issue with my band excessively wearing. Cory went above and beyond to get the issue resolved and I couldn't be more impressed with the service I have received. You can't go wrong with Davis Jewelers, they've truly earned their 5 star rating, best jewelry store in Louisville!
I will never go anywhere else for my jewelry needs. Ashley not only took the time to get to know myself and my family, but still periodically checks in to see how things are going. It is obvious that her customers are the number one priority.
Lastly, although most of my dealings have been with Ashley, each and every employee that I have dealt with has been amazing. If you haven't been to Davis Jewelers, you need to stop in!!
Going to Davis Jewelers was the best move I ever made. I had this idea to have the diamonds extracted from my original wedding ring and then use them to make my wife a custom ring. When I called Davis Jewelers, the sales person answering the phone was pleasant, courteous and well mannered. I told her what I wanted to do and she set up an appointment for me to come in. When I showed up for my appointment, I had no idea that I would be meeting with Ashley Davis herself. Ashley took the time to ask questions about my wife to, in essence, get to know her. We talked and gathered ideas together, I think we were even there after the store had closed for the evening. Within 2 days, I had pictures of rings flooding my inbox. A week or so after I had made my decision, I went in and we were able to make some final adjustments to make the ring just right.
Davis Jewelers made the engagement ring process completely painless. The customer service was fantastic - they took the time to walk me through buying a ring, an area I had zero experience in, and answered any questions along the way. I had never really stepped foot in a jewelry store, so I was a bit uncomfortable before I walked in. But they made the experience completely personable and had me at ease immediately. They went above and beyond on making this a rush order as well. The ring turned out great. If you're looking for a transparent process with great selection and expertise to make a jewelry purchase, I highly recommend them. They've earned a lifetime customer in me.
Davis Jewelers is a US Jewelry Store based in Louisville, Kentucky. Davis Jewelers is located at 9901 Forest Green Blvd, Louisville, KY 40223, USA.
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