Fantastic shop! The most extensive collection of beautiful antique jewelry and collectable. The owners spent two hours with me helping me look for just the right anniversary gift. The service was the best I have ever received shopping. They showed me so many beautiful things it was hard to choose just one.
I had to get a ring looked at that I received as a family heirloom. The ring was in TERRIBLE condition and Laura was able to have the ring repaired and looking brand-new! I will definitely return to her if I have any other jewelry or antique needs. She was wonderful to work with!
I was referred to Laura Fisher of Isaac’s Gallery, by an employee of Shane Co. There was a customer there when I arrived and I politely waited until they were finished talking. Laura asked how she could help me. A well-dressed customer came in and Laura asked her mother to address the client.
I was asking about value and assessment on a number of jewelry pieces for my family heirs and insurance purposes, cost of valuation, and getting 3 assessments. When Laura pulled my necklace out of the jewelry box, she broke the chain. She handed my now broken necklace back to me, saying it broke when she was taking it out. Laura then left me and went to the new customer and got out her assessed platinum bracelet. Laura looked at me and loudly and rudely said we are not buying anything, at least twice. She said I should sit and wait. Laura did not offer to fix my now broken 25 yr+ Designer Arabic gold necklace. I felt as if I were being snubbed. Customer service is poor in this little shop.
This is an amazing gem of a store in Louisville. It is a family run business boasting gorgeous merchandise along with a high level of expertise and professionalism.
Beautiful little shop full of gorgeous unique jewelry pieces, along with other stunning antiques and collectibles. Highly recommend a stop to explore this store if looking for something truly special. Laura was an absolute pleasure to work with and showed true passion for quality and craftsmanship in the pieces I brought for her appraisal. This kind of customer service is why shopping at family-owned local businesses is so important. Look forward to being a customer of Isaacs for many years to come.
Isaacs Gallery is a US Jewelry Store based in Louisville, Kentucky. Isaacs Gallery is located at 7807 Shelbyville Rd, Louisville, KY 40222, USA.
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