I have been using this Taxi Service for a few years and I've never had a bad experience. Drivers are down to earth and easy to work with. I think people are quick to give a bad review when they are frustrated and want to vent. Well I'm here to say in every business you can't satisfy everybody!!
Made a gentlemen I DON'T EVEN KNOW get out of the cab because I said I didn't appreciate the driver's rudeness. All this was after he continued to yell at me and cut me off when trying to speak on the phone. Far better options are in Louisville AND Indiana.
Have been following one of your driver's for miles on S-71, all I can say is you're lucky they havent wrecked the car..yet. Driver driving erratically, swerving several times toward the safety cables on the side of the highway, going from 60-80mph at times, concerning enough that I reported it to 911. When I reported this driver I was at mile marker 68, I am now at mile marker 19, praying they don't kill themselves or an innocent person.
Great experience, clean ride, left my sunglasses and they were returned. Highly recommend.
Worst experience with a taxi service ever. I actually feared for my life because of the driver's crazy driving. I normally don't complain but I wanted to let potential customers know so that they can choose a safer option. I used the service twice on the same day which was dumb on my part considering the first ride was awful. I called a couple hours before I needed to be picked up and I will say that the driver did show up on time. No issue with that. My destination was waterfront park. Pretty easy to find but the driver acted confused on how to get there so he typed in the address on his gps. I live off Bardstown Rd and he asked if we could take watterson expressway west to 65north and I said that was fine. When we got to the watterson entrance he swerved over to go east and I had to stop him to correct his direction. He then sped up and cut off other cars to get in the correct lane. It was rush hour so cars were at a standstill so he sped up to 60mph in the merging lane all the way to the end of it and cut over in front of a car and slammed on his brakes. The rest of the drive he rode in the middle of lanes, cut people off, sped and almost missed the 65 exit. At the last minute he cut over and rode in the emergency lane(speeding the whole time) and once again pulled out in front of cars to get to the far right lane. He was driving so erratically that I thought we were going to get in a serious accident. By the time we got to our destination I was shaking. The fare was what I was quoted so at least there's that. Later that night i scheduled a pick up. Once again, the driver showed up on time. Shortly after we were picked up I realized that there was going to be an issue. After driving 3 blocks to get to 65south the meter was already at $20. My friend and I noticed it at the same time. By the time we got home the fare was over $60. Twice what I was quoted and double what I had paid earlier. We went the same route that we used earlier in the day,too. When I asked why it was double what i paid earlier he quickly switched off his meter and said he would figure it out. A couple of minutes later he said "just give me $35.00 if you won't call the company." So I definitely knew that he was trying to rip us off. I paid for the ride with my debit card because I didn't have any cash on me. He used an app on his phone to process the payment. I know that that is common but honestly it made me nervous for him to have that info since he was already trying to rip me off. I sent the company a complaint online and I'm waiting to hear back. After reading all these reviews I"m not sure I'll even hear back. I'm pretty sure that the majority of the 5 star reviews on here are given by friends of some of the drivers. So, to sum it all up, use another service if you need a taxi and value your life and money.
Green Orange Cab Of Louisville is a US Point Of Interest based in Louisville, Kentucky. Green Orange Cab Of Louisville is located at 1811 W Main St, Louisville, KY 40203, USA.
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