They did a complete roof replacement and attic insulation. The work was great and the staff was wonderful to deal with. All communications were timely, professional and courteous. The crew cleaned up the yard when they were done. I am completely satisfied with the job they did. They performed the work over the summer, and I have waited to see if there would be any problems with leaks. So far, so good!
I bought a $99 roof inspection/minor repair package on Angie's List. Joey, the field manager of Storm Guard Restoration was here within 2 days , walked the roof and discovered severe wind damage. He offered to contact the insurance company, dealt with the adjuster and a new roof was authorized. Joey made this process very painless and customer friendly..
I thought it was going to be a great deal. Their product looked and sounded exactly like what I wanted. I had received a quote of $1700 from a different roofer for gutters and guards. This roofer actually got up on my roof and checked it out. The salesman for Storm Guard came out and looked at my roof from the ground, never set foot on the roof, and said he would do it for $1500. Great!! I can save $200!! But hold on ... When Storm Guard came out and actually measured, still not ever getting on the roof, the price went up $300. Sales man apologized because he thought I understood that the $1500 was an ESTIMATE. Sorry Storm Guard, that's not what I heard when your sales man said "I'll DO IT for $1500". Needless to say, I went with the first roofer. Although the first roofer was $100 less than Storm Guard, I would have gone with them on principle alone. Storm Guard, I got a better price and no mixed messsages.
They dealt with the insurer till the end, and I got reimbursed just as they predicted. All people at Storm Guard are trustworthy and they are one of a rare breed: an outfit that under promises and over delivers.
My experience with Storm Guard restoration was excellent. Due to frequent weather events in my area, several roofing companies frequented the neighborhood offering free inspections. Several neighbors received roofs due to storm damage. In the fall of 2016, two separate companies inspected my roof and according to them could not substantiate enough damage to submit a homeowners claim. In early November, 2016 Storm Guard inspected my roof, damage was found, the home owners claim was submitted and approved and my roof was replaced. The Storm Guard sales staff was very helpful and answered my questions in a timely manner. The operations crew's service was identical. They provided good communication and oversight, the crew was clean and efficient during install and restored my yard and landscape perfectly. The contracted dry wall company was excellent as well (repaired dry wall due to roof line water leak). Storm Guard also reimbursed me for a damaged tire due to roofing nails. Outstanding experience with Storm Guard....
The installation was carried out incredibly fast, thorough and with concern of possible damage to the perimeter of the house. The roofers did a fantastic job, under the supervision of Storm Guards production manager Chad. He also made sure that the clean up process was carried out thoroughly (they accepted a repair bill for a damaged A/C unit without dispute and made me whole).
Excellent company to work with! Very detail oriented. They take care of the customer making sure every job is done right from start to finish.
Keep up the great job, guys!
I can highly recommend Storm Guard and it's managers as highly professional individuals that one can trust.
Storm Guard is a US Roofing Contractor based in Louisville, Kentucky. Storm Guard is located at 2540 Ridgemar Ct #102, Louisville, KY 40299, USA.
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