I recieved a letter last month stating that Dr Joe Dunaway, my Prinary care Doctor, who had no plans of retiring, suddenly, without a public explanation had left the practice. All of his patients were kicked to the curb.
I had a great visit with Dr Wheeler , he was very professional as well as his asst . I went back a week later to ask for a Drs note to he off from work due to the burning in both of my feet . Diabetic was ruled out , He thought it could be nerve damage . So I went to the desk at around 9am an talked tothe lady at the desk an she said come back in a few hours . So I came back an a lady named Alicia stated that I would not be able to talk to Dr Wheeler and that there was no way I would get a Drs note . Alicia continued to be rude an was making a disruptive situation . She was extremely loud an my feet were burning all I wanted was a Drs note . It wasn't like I was asking for pain pills or anything like that , then on 7/12/2016 I get a certified letter stating I would no longer be able to see Dr Wheeler due to my behavior . I wonder If Dr Wheeler knows how Alicia behaves at the front desk . Alicia had no business being in the medical field where she had to talk to the public . If I ran that Office Alicia would have been fired for the way she talked to me and handled the situation . I still didn't get an answer on my feet . I went to see Dr Potter an he was very professional but still sent me to yet another office . A physical Therapy office on 7/15/2016. I hope I can get an answer soon . Again Alicia if she is a nurse , she has a lot to learn about how to talk to the public .
I used to love this practice before Baptist took it over. Now the docs have to rush through every appointment, barely look at you because they're looking at and notating every thing on their tablet and the receptionists I've dealt with just aren't very helpful or kind.
Baptist Medical Associates Jeffersontown Family Practice is a US Doctor based in Louisville, Kentucky. Baptist Medical Associates Jeffersontown Family Practice is located at 10216 Taylorsville Rd #400, Louisville, KY 40299, USA.
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