I would give this florist zero stars if I could! I am a college student, so $100 is a lot for me but I wanted to send my mom and finance's mom some flowers for mothers day because I am unable to go back home to see them. When my mom sent me a picture of what she received, I was furious! The flowers she had received looked nothing like what I had ordered for her! There weren't even half the number of flowers the one I ordered had! I felt like I got ripped off! I waited to call them first thing in the morning so I could tell them how disappointed I was with the flowers my mom received and wanted to cancel the ones going out to my finance's mom. The employee that answered the phone was abrupt and handed the phone over to the owner who picked up by rambling about how she did not have time for complaints. I was in disbelief at how horrible I was being treated and talked to. She was unnecessarily rude to me and hung up without even telling me what she'd do about it. When I called back to get an understanding on wether I'd get a refund back, she was still raising her voice with me and proceeded to say "It's taken care of" then hung up. I stood there with the phone to my ear just in complete and utter shock. I will NEVER order flowers from this florist again. The customer service you will receive from this florist is horrid. Treat people how you want to be treated is all I have to say to them. The owner there does not deserve our hard earned money. Don't waste your time here.
Great customer service!!!
I've never actually bought anything from here but the ladies who work there are very sweet. my boyfriend took our boys for a walk & she gave them a beautiful vase with a rose & told them every time it died to come get a new one. the boys absolutely love this place.
Julianne's Florist has ALWAYS been a wonderful florist for me and my family and we have been patrons for several years. I work in the service industry and hold any service company to a very high standard. Julianne's consistently delivers a quality product for a reasonable price and has always provided excellent customer service. Ms. Judy is an owner who takes a hands on approach and has always been the one to answer the phone when I call, she is very sweet and personable and goes above and beyond to ensure her customer's are satisfied.
I had an excellent experience with this florist. My Father in law recommended that I purchase my bouquets there. They provided me with excellent same day service. The bouquets were beautiful.
great service!! I worked for LouChem Fcu and Julianne's was our go to florist. I ordered a arrangement over the phone for my mother in laws funeral and when I got there it was everything I asked for.. thanks for the great service!!:-)
Julianne S Florist is a US Florist based in Louisville, Kentucky. Julianne S Florist is located at 2201 Crums Ln, Louisville, KY 40216, USA.
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