Sadly, I can't do this review without giving 1 star!
Love too work there, loooking for a chance... .
After walking through and advising what not to pack up, they ended up unplugging and packing my internet and router which I still needed to do work. I found out right before they left but was told it was under the other boxes and the earliest they could bring it back was Friday by 10 AM. I was told this approx 8 PM on Wed. I explained how important it was that I have that equipment. I even told them I wouldn't write anything negative on the paperwork, mostly because they could read it and then break my things if they wanted. 10AM Friday passed and when I called their office I was advised they wouldn't be in my area so they couldn't bring my equipment. I again advised this lady the importance and that I needed to get work done before leaving the country on my deployment. I contacted my local Army office to get assistance and Howard Ball didn't for them information until about 2PM. I was advised I would have to go to their office for the seal to be broken to get my things. It's about an hour drive from me! I won't even get into the other stuff. Yes, I called and went off on their desk person and when she tried to talk over me it just made me more angry. Try are liars and do not know the first thing about customer service. I do NOT recommend.
Anyway, I apologized for calling and interfering with their "Busy-ness"! Needless to say, but yes, I'm spending my money somewhere else or would do it myself before contacting them again and I strongly advise you to do the same!
I contacted this business, extended the greeting of the day and provided my name. I received a response of "what do you want, I'm very busy". I would assume that "Busy-ness" is booming if that is the type of customer service that people are met with or maybe the organization has a government contract that allows for such poor etiquette?
Howard Ball Moving Storage Inc is a US Moving Company based in Louisville, Kentucky. Howard Ball Moving Storage Inc is located at 1417 Lytle St, Louisville, KY 40203, USA.
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