Just shopped with my daughter - excellent experience! The staff were friendly, helpful, and just really wonderful to deal with. I usually shop on line - I will reconsider and I plan to return to Macy's!
We are so grateful to this location. My brothers wedding was in New Albany, IN and my grandmother lives in northwest Indiana, near Chicago. She purchased a dress at the Hobart, Indiana location to wear. THEY LEFT THE SECURITY TAGS ON!!! We had less than 2 hours before the wedding to figure out what to do. We called your location which was nearest to us and even though out receipt was 4 hours north, we were able to bring her dress in and get the tag removed! A wonderful lady working in women's athletics, around 315pm on September 23, took the dress and hurried to a register to remove the tag and get us back on our way. Thank you so much for helping us out in our debacle.
Thank you Lisa for your preservation and determination to provide a great check out experience. My roommate and I were in early Monday to purchase vacation clothes for her to go to Vegas. She has a charge account but never received a card to use for it, but upon inquiring Lisa said yes we could use her ID and social to purchase the items. It wasn’t working but Lisa wasn’t going to take no for an answer, she called customer service and got moved the transaction along smoothly. While my roommate was on the phone she chatted with me about the holidays and my family. She was a joy to work with and a pleasure to meet. I hope to see her again soon and hope that others have a pleasent experience with Lisa as we did. Thank you and I hope that life is as fullfilling and meaningful as you made my shopping experience. :)
I had a mail order return. The person who waited on me took care of it quickly and accurately. She even gave me a list of stores that could possibly have the item in my size. I was happily surprised with the service.
Very disappointed by my recent visit. I came to do some holiday shopping and while I had no trouble finding cuts socks and make-up, there were no gift cards. They had gift cards for Macy's but that's it. Next time I'll know to go to J.C. Penny's since they have everything Macy's has but also offer a nice selection of gift cards. I just want to get my shopping done, I don't want to have to go to multiple stores for such a short list of items.
Macy S is a US Department Store based in Louisville, Kentucky. Macy S is located at 7900 Shelbyville Rd, Louisville, KY 40222, USA.
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