My husband and I happened to stop off here on our way home after 11 hours of driving and boy are we glad we did. It was extremely late and pouring down rain. The gentleman at the desk, Eric met us with a warm smile and was just a delight to talk with as we got a room. Our clothes were soaked to the bone from changing a flat tire and he offered to clean and dry them for us. Where do you find service like this and at 2:00 in the morning? We told him we had to be up early to travel for a funeral. Well, I want to say those clothes were washed, dried and folded and hanging on our door in the morning. My husband's shirt was even on a hanger. We have told a lot of people this story and my grandson said to put it on the internet so here it is. We will not forget and will stay there next time we are through. thank you.
The room was fantastic. It's super comfortable, clean and cozy. The bathroom was very clean and well put together. The lighting was great in both the room and bathroom. Desk and chair wear great as well. There's also a pool and hot tub. Why not five stars? Free WiFi, but no WiFi if you're on the third floor. Awesome. The front desk staff was nice, I guess, but slower than the creation of dirt.
It was nice to have the indoor pool on the cold days.
Thank You Very Much to the Staff.
Chuck and Charlie Binder of Livonia Michigan
Was a great and restful stay. The room and linens pristine. And the heated indoor pool and spa was a great way to relax after a long day on the road. The staff was more than helpful and as a walk in, check in was quick, which I appreciated as well.
Sincerely,
It's a good value and nice staff. This accomodations are comparable to other Comfort Inns, but the staff is excellent. Both night desk workers had great attitudes and the breakfast worker asked everyone in the room one by one if they needed anything else.
The night time manager ERICK was extremely nice. He makes a GREAT HOST. Very nice young man. He remembered from our past stay that I like scrambled eggs, and left a note for the lady in charge of the breakfast to make some for me because they had some other type of eggs that I do not care for. And the BREAKFAST LADY was very nice and accommodating. Breakfast was great because she was so nice.
Comfort Suites East is a US Lodging based in Louisville, Kentucky. Comfort Suites East is located at 1850 Resource Way, Louisville, KY 40299, USA.
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