Due to business trips, I was staying at this hotel about 1-2 times per month for the past year. It's a decent hotel - no frills, clean rooms, generally quiet guests, and a fair price. Within a reasonable walking distance of major downtown attractions.
Assuming you don't have any serious room security issues, this is a great hotel for the price and comes recommended for a quick trip in-and-out of Louisville.
- On one trip, I was charged for two rooms due to a botched reservation in their system. I escalated to the GM over the course of 3 days to get it resolved.
These bad experiences coincide with a new hotel GM, so I'm not sure if its the new management or just bad luck.
We were charged $17 for parking, but there were no parking spots available whatsoever. They didn't refund us, but had us make our own spot in a high traffic area. I imagine this isn't usually an issue, seeing as how the eclipse brought in so many people. The room itself was really nice. Comfortable bed, hot shower. Overall pleased with my experience.
- No running hot water in the shower during one stay. Due to hotel capacity, I was not able to get another room.
My last few stays here have been worrying, however.
- Twice I have been given room keys to already-occupied rooms. This is probably the worst security snafu a hotel can make. This was the breaking point that has moved me to other hotels for future business trips.
Rented the room through Expedia which caused some complications in trying to check in early but the staff was above and beyond friendly and helpful throughout and did wind up getting me in early. The room was clean and the bed super comfortable. Continental breakfast was well stocked.
Very nice hotel but we picked this once because it was cheaper than most, didn’t realize we would have to pay $15 for parking. When you come out of the parking garage make sure you don’t walk into the wrong hotel (two hotels attached). We spent 20 mins looking for our room! Tiny rooms and a very tiny pool.
Other than the TV in our room being shattered when we got into the room it was amazing. Lovely hotel with wonderful staff and they let us use their conference room for my wedding. Lovely hotel 5/7 would recommend
Fairfield Inn Suites By Marriott Louisville Downtown is a US Lodging based in Louisville, Kentucky. Fairfield Inn Suites By Marriott Louisville Downtown is located at 100 E Jefferson St, Louisville, KY 40202, USA.
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