I would highly recommend this facility to anyone. Our Cockatoo was sick Tuesday morning. Even though we live 2 hours away and Ms. Jewel had surgeries scheduled all afternoon she and her staff were able to fit Belle in ASAP. I can't say enough about how informative & caring she and her staff all are. I thank her from the bottom of my heart. Belle began eating again Wednesday night and is still on antibiotics, but is returning to her normal self. Not only did Ms. Jewel come to the waiting/comfort room to talk to us twice about what was going on and our options, but she called us this morning to check on Belle. She truly cares & has so much compassion for your pet & your family. We love Ms. Jewel.
I found this place based on a friend's recommendation, and I'm glad she told me about All Pets. Dr. Barnett is great with my dog, even though he doesn't like being examined. The vet techs are knowledgeable and communicate clearly with you. They treat you like a friendly neighbor, rather than just a name on a list.
Dr. Jewell’s negligence killed my friends dog. SO sad. She did send a card of condolences.
Just moved to Louisville and trying to find a new veterinarian. I read the reviews for this place and saw that everyone loves the Doctor but hates the receptionist. I called to make an appointment and was treated as if I was bothering her and she said she didn’t understand what I wanted her to do. She was extremely rude and you all have now lost my business thanks to her.
I love the vets and vet techs and the service I've received here. I would absolutely give them 5 stars if I didn't repeatedly have issues with the receptionist. She isn't kind. She gives poor customer service. Every time I speak with her or hear her speak with other customers, she acts as if there are any number of things she'd rather be doing than helping. She has, twice now, attempted to refuse to even schedule an appointment for me. Without asking what the issue was, looking at the schedule, or looking up my file. I have never called with a question and had it answered over the phone. Her attitude and behavior alone have been enough for me to consider taking all of my babies somewhere else. I just can't bring myself to walk away from the medical staff. It's sad that the first person a patient/customer encounters acts like she hates her job.
All Pets Veterinary Center is a US Veterinary Care based in Louisville, Kentucky. All Pets Veterinary Center is located at 1219 Dorsey Ln, Louisville, KY 40223, USA.
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