I don't like that they will not let you be worth you pet while they examine it. Also I was there once when I overheard a conversation with another pet parent. They were going to treat a dog that ate some raw hamburger. Dog's eat meat why would you torture this animal to make a quick buck. Avoid this place if you can
Shocked, upset, and completely disappointed by my experience today. I have been a client of Blue Pearl for several years, with several pets, and have always thought the service and care was exceptional until today. The hardest day that you have as a pet owner is the day you have to make the decision that it is time to let them go. Today was one of those days for me. I have had to bring a few pets to Blue Pearl over the years for this. However, tonight while my dog was being prepped and having a catheter put in, one of the desk workers came in and asked me for payment. When she came back with my charge card receipt to be signed, my dog had been brought back to me to hold, and I had to sign while I am holding her on my lap. I didn't comment other than to ask if the cost had increased since it was somewhat more than previous visits. I was appalled by this whole scenario...it wasn't the right time for any of this. It was wrong on so many levels. This should have been a solemn, quiet time for me and my pet. Payment should have, and could have waited until my pet was gone, like the previous visits and my question answered afterwards. Still can't believe this experience, and how awful it felt.
I went to this animal hospital when my dog's eye was injured. I was very upset and concerned, but the staff and veterinarian handled everything very efficiently, professionally and most of all better than any veterinarian I have ever taken my pets to. They have specialists for all kinds of areas, such as an eye specialist. They offered many options and helped walk me through all of them until I chose What I thought was best for my dog. They put me at ease and got my dog back to full health on the best path possible. I would recommend this animal hospital to anyone seeking these kind of services. The only drawback was that the services can be on the pricey side.
Could not be more thankful for Dr. Baker and the people that work here!! My boyfriend and I took our puppy here when she started vomiting and couldn't keep anything down. They took her in immediately and were so good with her. They answered all questions I had and were very thorough. They even ran a parvo test at my request, even though they said it probably wasn't necessary. 18 hours later, our little butt is acting as spunky as ever. Thank you guys so much.
I arrived, and was seen immediately with my dog Jax. We thought it was one issue, and it turned out to be something different. Dr. Iosiv and the staff that worked the weekend of 9/17 & Kate on 9/18 were AMAZING! Thank You All! My baby boy is much better and you guys are so understanding and empathetic!! Thank You again!
Bluepearl Veterinary Partners is a US Veterinary Care based in Louisville, Kentucky. Bluepearl Veterinary Partners is located at 13160 Magisterial Dr, Louisville, KY 40223, USA.
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