Very fast service. Awesome and informative staff.
First class bike shop all the way! Highly recommend.
When there was a warranty issue after a few hundred miles, I called and scheduled an appointment for a small window of time I could be in the city. The shop was expecting me and completed the repair quickly and competently. Definitely recommend.
Bad:
- full service provider
Always helpful and friendly. I never worry about any of my bikes when they are in the hands of the Parkside Bikes machines. They do not try and upsell you on unnecessary fixes or products. Great Service and great people.
Good:
- nothing to report
I visited Parkside intending to only shop for bikes. After a test ride, both owner Ben and his mechanic were eager to answer any question I had, while never being pushy. I left the shop to think on the purchase and continue shopping. Unfortunately it was after business hours when I settled on a decision. Ben was gracious enough to open his doors on a Saturday night, saving me four hours driving. His offer on my trade-in was more than fair.
I've been shopping at Parkside since getting my first 10 speed 8 years ago. The staff are always knowledgeable and helpful and furthermore just awesome guys. The founder Ben is great: whether he is helping me pick out a pair of road shoes or stopping in the park to help with a stubborn flat tire you can always tell he loves cycling and even more so he loves sharing cycling. I highly recommend Parkside for any cycling needs.
- knowledgeable staff
- no-pressure customer service that insures a relaxed, comfortable shopping experience
- great selection of bikes
Parkside Bikes is a US Bicycle Store based in Louisville, Kentucky. Parkside Bikes is located at 1377 Bardstown Rd, Louisville, KY 40204, USA.
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