Premier shop in Louisville for serious cyclist and multisport athletes. Everyone is super friendly, knowledgeable and helpful. If you are looking for a bike or need yours serviced, give theses guys a try.
VO2 recently took care of a warranty claim with Specialized for me in three days. I took the defective shoes in on a Friday right before they closed, and before noon on Tuesday I got a call from the owner letting me know that the claim had been processed and he had a replacement shoe in my size waiting for me at the shop. Considering the shoe was purchased two years ago, I wasn't sure what to expect from either VO2 or Specialized but all parties were sympathetic and helpful.
This place has the worst costumer service of all time! I needed a new chain for my single speed bike, they insisted I was wrong about the size when I was right and when I tried leaving my bike there they insisted I take it with me because they didn't have enough room for it. Guess what!? you're a bike shop and you should make the room!! It gets better though, I came back the week afterwards to drop off my bike there when they had left me a message to do so and they told me to come back in a week (just to put on a chain)! I told them since they had the chain I'd rather borrow their tool and put it on myself because it literally takes a few seconds to do. They refused my suggestion and I took my bike elsewhere. I will never go back and would highly discourage anyone from buying from them. I would give this place zero stars if I could. Sorry, but not sorry VO2.
Great bike shop. Joe has always done me right and is extremely knowledgeable. I ride a lot, so I need service a lot, joe does a super job at getting my back up and running quickly. I am looking forward to working with the new owner (Matt) and Joe in the future. Thanks again VO2 for all your help! Happy trails
V02 is the best! I frequently need tune ups and parts and they are on it! I appreciate the service I receive there and the staff always goes above and beyond to make sure my bikes are ready to go when I am.
Vo2 Multisport is a US Bicycle Store based in Louisville, Kentucky. Vo2 Multisport is located at 131 St Matthews Ave, Louisville, KY 40207, USA.
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