i love it. it gives me all my games thank you
As a gray beard I am challenged by technology. I stopped by and the two representatives took the time to explain my problem and even wrote how to do it on my own so I could get things working again. Don't hesitate to purchase an item from here. I'm sure they will help you as they did me.
Can be a little more helpful to not so tech savvy customers
Fantastic group of staff that can help you get through any problem! I had a problem with a keyboard, and Sarah took the time to check it out and made sure it was the keyboard itself and then made everything right! A+ for customer service! Definitely recommend this location if you have any problems!
Rude employees who've never shown any interest in helping resolve issues I was having with a SurfaceBook I purchased from them. Directed me to call Surface support. I took my chances with the Lexington store and had a rather nice experience - took the time to reproduce the issue I was having, sent a note to the MS Surface Technical team and emailed me the suggestions recommended by the MS tech support. When those recommendations failed to make things better - they promptly offered to swap out my 9+ month old SurfaceBook with a brand new machine ! That's the kind of customer service I expect on a $2K + purchase.
Microsoft Store Oxmoor Center is a US Electronics Store based in Louisville, Kentucky. Microsoft Store Oxmoor Center is located at 7900 Shelbyville Rd #5626, Louisville, KY 40222, USA.
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