Worst customer service I've ever experienced. After being charged a $400 fraudulent charge to my bank account im being treated like a criminal with threats to take my bed away. Stay away from this store and other scams like it.
Hands down the worst customer service I have ever had the misfortune of experiencing. The staff have lost the care and compassion for their customers and simply see us inconveniences. Being in the customer service field myself I take this store as a reminder to what I never want to be like towards a customer. Me personally I was downgraded, belittled, then when I asked to speak to a manager even he greeted me with the same blunt disrespect. After serving my country in the United States Army I feel myself, as well as every other customer deserve to be treated like not only important customers, but human beings as well. Whoever hired this new crew for this location clearly has never sat down and got to know them. What a waste of potential!.
Willing to work with you with a low down payment and low monthly payments. This is great if you need to rent to purchase items. Watch for the trick they pull like every other rent-to-own places. If you don't pay in 90 days or less you will be paying twice the amount of what was advertised and pay way more than the item is worth. No items come with internet. Although that's a no-brainer for some; apparently they've had customers complain because the item didn't come with free WiFi.....anyway, very easy application process and I would recommend.
This place was okay but they seem to be judgemental towards certain people.
I came in to get a ps4. They had every tom, dick, and hairy trying to do the paper work. I will not be returning.
Rent A Center is a US Electronics Store based in Louisville, Kentucky. Rent A Center is located at 3099-L Breckenridge Ln Ste 119, Louisville, KY 40220, USA.
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