I was in the store looking for comfortable shoes. I was interested in the Pattison and inquired about them. The associate was trying to help me, and kept suggesting other shoes. It felt like he didn't want me to buy that shoe. Eventually he gets my size and goes to the back, only to come back with 3 other pairs of shoes, but not the ones I asked about. I don't think it's that hard to get a customer the shoe that they are obviously interested in.
I like this brand for the quality. A little pricey for some, but you have to pay for good quality. The 2 stars is for their terrible customer service. Twice I have ordered shoes that did not arrive on the date promised. The manager's response? You can return them when you get them.
Johnston and Murphy offers a high quality shoe for every walk of life. Ranging from handmade custom shoes to a casual sandal, Johnston & Murphy brings a classy look for all occasions. I buy all my shoes from this company, and while the price may be slightly high, the longevity and comfort of their shoes far surpasses other competitors.
I always have a pleasent experience at this location. Employees are couteous, knowledgeable, and very easy to work with. Decent selection for a very small store.
Johnston Murphy is a US Shoe Store based in Louisville, Kentucky. Johnston Murphy is located at 7900 Shelbyville Rd, Louisville, KY 40222, USA.
Please contact with Johnston Murphy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Johnston Murphy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Shoe Store in Louisville
You Might Also Consider